Terms & Conditions

1. About Us

Kopi Logic Pte Ltd ("Kopi Logic", "we", "us", or "our") is a consultancy registered in Singapore, providing AI integration and process advisory services to businesses. Our registered address is 18 Cross Street, #08-04, Singapore 048423.

These terms apply to: (a) use of this website at kopi-logic.live; and (b) any engagement for consultancy services entered into with us.

2. Our Services

We offer three principal service engagements, each defined by a written scope agreed between us and the client prior to commencement:

• Process Discovery and Workflow Mapping — a structured assessment of how work currently moves through your organisation, delivered as a written report with a recommendations memo.
• Pilot Design for a Targeted AI Workflow — a scoped pilot engagement for one selected process, resulting in a working pilot, maintenance runbook, and a four-week check-in review.
• Departmental AI Integration Programme — a longer engagement accompanying a department through the practical adoption of AI tools across several workflows, with ongoing weekly check-ins and a closing review.

Each engagement is governed by a written agreement or proposal letter that sets out specific deliverables, timelines, and fees. In the event of any conflict between those documents and these general terms, the written agreement shall take precedence in relation to service specifics.

3. Fees and Payment

Fees are quoted in Singapore Dollars (SGD) and are set out in the relevant proposal or engagement letter. Our current standard fees are:

• Process Discovery and Workflow Mapping — SGD 175
• Pilot Design for a Targeted AI Workflow — SGD 380
• Departmental AI Integration Programme — SGD 720

Unless otherwise agreed in writing, payment is due within fourteen days of the invoice date. We reserve the right to pause work on an engagement where an invoice remains outstanding beyond thirty days, and will notify the client in writing before doing so.

Fees are exclusive of applicable taxes. Goods and Services Tax (GST) will be applied where we are a registered GST vendor and where the supply is subject to GST under Singapore law.

4. Scope Changes and Additional Work

Where a client requests work that falls outside the agreed scope, we will document the additional scope in writing and provide a revised estimate before proceeding. We will not commence out-of-scope work without written acknowledgement from the client.

Minor clarifications and incidental correspondence in support of an existing engagement are not treated as scope changes.

5. Cancellation and Pausing

Either party may pause or conclude an engagement by giving fourteen days' written notice. In such cases:

• Work completed and expenses reasonably incurred up to the notice date will be invoiced and are payable.
• Where a fixed fee has been paid in advance, we will refund a fair proportion corresponding to work not yet completed, at our reasonable assessment.
• We will provide all documentation and deliverables produced to that point in a usable format.

We aim to behave reasonably and transparently in all such situations, and to reach outcomes that reflect the work actually performed.

6. Confidentiality

We treat all information shared by clients in the course of an engagement as confidential. We will not disclose client-specific information to third parties except as set out in our Privacy Policy or as required by law.

We ask that clients treat any methodologies, templates, or approaches shared by us in the course of an engagement as confidential to our practice, and not reproduce or distribute them outside their organisation without our written agreement.

Where a more formal confidentiality arrangement is needed, we are willing to enter into a separate non-disclosure agreement prior to initial discussions.

7. Intellectual Property

Upon receipt of full payment for an engagement, the client receives a non-exclusive licence to use, adapt, and distribute the written deliverables produced specifically for that engagement within their own organisation.

Kopi Logic retains ownership of all underlying methodologies, templates, frameworks, and general know-how used in the preparation of deliverables. We do not transfer our intellectual property rights unless this is explicitly agreed in writing.

Content on this website, including text, structure, and design, is owned by Kopi Logic and may not be reproduced without permission.

8. Limitation of Liability

Our work is advisory in nature. We offer our assessment and recommendations in good faith based on information available to us at the time, but we cannot account for all variables in your organisation's environment, and our outputs should be reviewed by qualified decision-makers before implementation.

To the extent permitted by Singapore law, our total liability to a client in connection with any engagement shall not exceed the total fees paid by that client for the relevant engagement.

We are not liable for indirect, consequential, or loss-of-profit claims arising from the use or non-use of our deliverables.

9. Website Use

This website is provided for general information purposes. We make reasonable efforts to keep content accurate and current, but we do not warrant that all content is free from error at any given time.

You may use this website for its intended informational purpose. You may not scrape, reproduce, or redistribute content from this site for commercial purposes without our written agreement.

We may update or take down pages on this website at any time without notice.

10. Governing Law

These terms and any engagement with Kopi Logic are governed by the laws of Singapore. Any dispute that cannot be resolved between the parties directly will be referred to the courts of Singapore, whose jurisdiction both parties accept.

We prefer to resolve disagreements through open conversation before any formal process becomes necessary, and we commit to engaging in good faith where concerns arise.

11. Changes to These Terms

We may update these terms from time to time. The effective date at the top of this page indicates when the current version came into force. Terms applying to an engagement already in progress will not be changed unilaterally mid-engagement; any change will be agreed in writing.

12. Enquiries

If you have questions about these terms before engaging us, or would like to discuss particular points, please contact us at: